FREQUENTLY ASKED QUESTIONS
Where to Find Us
Where can I find your products?
Our products are available in the freezer section in thousands of grocery stores in the US and Canada. Please visit our store locator to find a store near you: Brazi Bites Store Locator
Are Brazi Bites available outside of the U.S.?
We are currently available in the U.S. and Canada, and do not have any plans to expand outside of North America at this time.
Can I order online and have Brazi Bites shipped to my door?
We don’t currently sell Brazi Bites online, but our products are available in thousands of groceries stores in the U.S. and Canada. If you don’t feel like going to the store, several of our retailers work with grocery delivery services like Instacart, PrimeNow and Shipt. You can find links to their services towards the bottom of our locator page.
Are you available at my Costco?
Costco has a “rotation” business model where products often come in and out. Our team is always working hard to get into new Costco regions and to stay in those we’re currently in. Visit our Costco page for availability in your region and how you can help get us in stock: Your Local Costco Availability
What products do you make?
We make Brazilian Cheese Bread and Empanadas. Both product lines are available frozen, ready-to-bake and are delicious, naturally gluten free and bite size. Check out our Products page to see our unique varieties under each product line.
What is Brazilian Cheese Bread?
Pão de queijo, or “cheese bread” in Portuguese, is a staple in Brazil and throughout South America. It’s a delightful snack made with tapioca flour, which makes it naturally gluten-free. In Brazil, it is enjoyed all hours of the day, particularly during breakfast and family gatherings. Brazi Bites Brazilian Cheese Bread is based on our family’s recipe from Brazil and uses the perfect blend of only the finest hand-picked ingredients – like fresh cheese, eggs and milk – with absolutely nothing artificial. Just 20 minutes in the oven creates delicious Brazi Bites – crispy outside, fluffy inside and delightful enjoyed hot. Find it in the freezer at a store near you!
What are Empanadas?
Empanadas are one of the most popular snack foods in South America. They are essentially stuffed dough pockets made with savory fillings, and are great for snacking, entertaining and light meals. Brazi Bites Empanadas are made with our popular cheese bread dough, which makes them naturally gluten-free, extra cheesy and delicious. Our Empanadas are one of the most versatile dishes out there, and the perfect way to impress your friends and family at your next gathering. Bake up some Brazi Bites Empanadas for your next get-together and they’ll be the star of the show. Find it in the freezer at a store near you!
How are your products sold? Frozen or Drymix?
All of our products are sold frozen and ready-to-bake. No prep or mixing required. They go straight from the freezer to the oven and are ready to enjoy in minutes.
How long can your products sit on the counter and outside of the freezer?
It’s OK for the bites to thaw, but the temperature would have to stay below 41 degrees to be safe for consumption.
Is it okay to eat your products cold?
Yes, you can absolutely enjoy all of our products cold. Since they will be freshly baked and contain no preservatives, they will be extra delicious enjoyed warm and within a few hours after baking.
Is your packaging recyclable?
No, our packaging is not recyclable at this time.
How do you pronounce "pão de queijo"
“Pão de Queijo” means cheese bread in Portuguese and it is pronounced “pown-deh-kay-zho”.
Ingredients & Allergens
Are your products Certified Gluten Free?
Yes, all Brazi Bites products are Certified Gluten Free.
Are your products nut free?
Our Brazilian Cheese Bread is nut free and made in a nut-free facility that is free of tree nuts, peanuts, sesame seeds, legumes, food dye, and shellfish.
Our Empanadas are also nut free but they are made in a facility that processes tree nuts (almond and coconut). Our production line is dedicated to our products and is completely nut free.
Are your ingredients GMO free?
Yes our ingredients are indeed GMO free! Becoming Non-GMO Project Verified is a certification we are looking to pursue in the future.
What is tapioca flour?
Tapioca flour comes from the yuca root, and is also sometimes called cassava or mantioc flour. Check out our blog post on tapioca flour to learn more: Learn More .
Are Brazi Bites certified kosher?
No, not at this time, but it is something we are looking to pursue in the future.
What kind of enzymes do you use in your cheese?
All of our cheeses except asiago use vegetable rennet. If you are looking to avoid traditional animal rennet, we recommend avoiding the Garlic Asiago Brazilian Cheese Bread and trying any other delicious flavors in our line-up.
Why are you not using traditional Minas cheese for your Brazilian Cheese Bread?
Minas cheese is very difficult to source in the United States, so our co-founders Junea & Cameron experimented with different combinations of cheeses to capture the authentic flavor and texture of pão de queijo. Our Cheddar & Parmesan is the result of their experimentation and the most traditional flavor in our Brazilian cheese bread line. You can read more about our story here: Our Story
Do you plan to make a dairy-free or vegan version of your products?
A dairy-free/vegan version is on our radar. Authentic pão de queijo, which is also used in our Empanadas, calls for milk, eggs, and cheese — so should we move forward with developing this product, we’ll work hard to find the right substitutions.
How long does it take to bake your products.
Our products go straight to the freezer to the oven and take about 20 minutes to bake in convetional oven.
Can you cook Brazi Bites in an air fryer?
Yes! We suggest baking them at 325-330 degrees for 15 minutes in an air fryer.
Can I cook Brazi Bites products in the microwave?
We do not recommend cooking our products in a microwave. The dough will not rise properly, and you’ll likely be disappointed in the end result!
I want to bring your Brazilian Cheese Bread to a party! Is it okay to reheat them?
We recommend partially baking the Brazilian Cheese Bread at home (approximately 75%), letting the dough cool, then finishing up (25%) at your destination. If that’s not an option, you could fully bake your cheese bread at home then gently warm them upon arrival. If heating at your destination simply isn’t an option, that’s OK! Wrap the baked bites in linens to trap the moisture and store in a thermal bag if available.
My Brazi Bites Brazilian Cheese Bread was gooey in the middle - is that normal or did I bake them wrong?
Our Brazilian Cheese Bread is made with tapioca flour, which gives the dough a natural gooey quality even when cooked. This crispy, golden brown crust and soft inside is what has made Brazilian Cheese Bread (pão de queijo) beloved around the world, but we know the distinct texture is not for everyone.
To achive a firmer bread, you could try reducing the baking temperature by 25-50 degrees and extending the bake time by 5-10 minutes. You may also find the texture more to your liking once the product has had a chance to cool down.
What should I do if my bites are stuck together?
Let the bites thaw for 5-10 minutes or until they are soft enough to easily split apart.
Why didn't my Brazi Bites Brazilian Cheese Bread bake up as large as they look on the photos?
Our bread uses only natural ingredients with no preservatives or artificial additives. Because of this, some slight variations in size are expected. Some are fluffier than others because of the natural moisture content in the tapioca flour. But no matter the size, they should all be cheesy and delicious!
Do you offer coupons?
We do! Please contact customer service at firstname.lastname@example.org.
Does Brazi Bites ever donate product?
We try to support as many organizations as possible that want to share our products with their community. Since our products are frozen, donating actual product can be tricky. Instead, we generally opt to donate product coupons. Please contact customer service at email@example.com and tell us more about your organization, why Brazi Bites would be a good fit for your cause, and we will see how we can help!